To obtain Quality of Service right from the very beginning means that it is absolutely essential that people do a good job on their own initiative, because they are aware of the importance of their mission and are constantly striving to improve their individual quality and that of the team to which they belong.
In our case, Quality of Service means approaching the customers in a different way, looking for opportunities to be useful to them, ensuring that they value our service, and, as a result of their satisfaction, recommend us to others.